IT Support Services Team Leader
The Services Team Lead is responsible for managing the Actuant US IT Service Desk team. This position acts as the primary team lead to provide and oversee 1st/2nd level problem solving and training for end users across all US locations. Participating and facilitating in a Global Support structure, this position is responsible for taking a lead in all manner of Service Desk/ support operations and providing input and direction into Global support standards and ...
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Summary: Investigates and resolves software and hardware problems for computer users.
Essential Duties and Responsibilities:
Answers, evaluates and prioritizes incoming telephone, voice mail, e-mail and in-person requests for assistance from users experiencing problems with hardware, software, networking and ...
Feb 6 -
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